At Spectrum Xcel Shop, we understand that when you’re gearing up for your next aquatic adventure, timely delivery is as crucial as the quality of your equipment. That’s why we’ve streamlined our shipping process to ensure your high-performance water sports gear arrives exactly when you need it.

Global Reach, Local Care

Shipping from our headquarters in Royal Oak, Michigan, we proudly serve water enthusiasts across the globe (excluding some Asian and remote regions). Whether you’re training for a triathlon in Europe, guarding beaches in Australia, or enjoying family swim time in North America, we’ve got you covered.

Your Shipping Options

Standard Shipping: Fast & Reliable

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 USD

Ideal for when you need your gear quickly, our standard shipping option provides tracking and reliable delivery through premium carriers. Perfect for competitive swimmers who can’t miss training days or lifeguards preparing for beach season.

Free Shipping: Economical & Efficient

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: FREE on orders over $50

Great for families stocking up on swim gear or facilities ordering deck equipment in bulk. Our free shipping option makes premium aquatic gear accessible worldwide while maintaining our commitment to quality service.

Order Processing & Tracking

All orders are processed within 1-2 business days from our Royal Oak facility. You’ll receive:

  • Immediate order confirmation email
  • Shipping notification with tracking details
  • 24/7 access to your shipment status

Hassle-Free Returns

We stand behind every product we ship. If any item doesn’t meet your expectations, you may return it within 15 days of receipt. Our customer service team at [email protected] will guide you through the simple return process.

Payment Methods

We accept all major payment options to make your checkout experience smooth:

  • Visa
  • MasterCard
  • JCB
  • PayPal

“From our waters to yours – delivering excellence in every package.”

Have questions about your order? Our aquatic gear specialists are always ready to help at [email protected]. We’re committed to ensuring your Spectrum Xcel Shop experience is as smooth as your next swim stroke.